Occasionally, a message might not be delivered to the visitor. When it happens, you will see the notification "Oops. Message not delivered".
You can manually send your message by clicking on the error notification.
If you repeatedly receive notifications related to an error, or if the manual sending process doesn't work, it usually means the connection between the discussion panel and our servers is down.
In that case, we recommend reloading the discussion panel page (F5 key) in order to reset the connection with iAdvize.
If this error is still occurring after several reload of the discussion panel, please make sure your network connection is working properly, and check your software and network settings