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Never prejudice brands by making defamatory statements about them.
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Never approach online shoppers on behalf of a competitor.
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Be polite under all circumstances even when online shoppers are not polite themselves.
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Never discriminate against online shoppers on grounds of race, religion, sex, etc.
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Never voluntarily mislead online shoppers by giving them false information (be honest and transparent, tell them when you don’t have the answer to a question).
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Never ask online shoppers for sensitive data such as their bank account details or password.
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Never let someone else log in to your account and respond to chats on your behalf.
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Never generate “false chat conversations” to artificially increase your earnings.
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Don’t use the “block this visitor” option unnecessarily.
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Have fun chatting!
The 10 ibbü rules
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Have fun chatting!