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Help Center

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Contact us

  • Ask ibbü a question
  • The general terms & conditions

Any administrative issues?

  • I didn't receive my remuneration, why?

Any technical issues?

  • Customer transactions tracking - Technical constraints
  • Change your password
  • The recommended setup
  • Connection disruptions and disconnection issues

Any issue while chatting?

  • The visitor's page remains blank in the background of the conversation panel (mirroring)
  • You stopped receiving chats
  • Best practices when facing an uncomfortable situation?
  • How to stop receiving new incoming conversations ?
  • Notifications "Oops. Message not delivered"
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