Our technical recommendations to use the iAdvize solution in the best possible manner.
iAdvize works most efficiently with the latest version of Google Chrome, Mozilla Firefox, Internet Explorer or Safari. For the having the best possible performance, we especially recommend Google Chrome, Mozilla Firefox or Safari.
Here is an overview of the compatibilité status of iAdvize with different browser versions:
- Internet Explorer : version 10 or higher
- Firefox : version higher than 3.6
- Chrome : all versions
- Safari : version 7 or higher
- Opera : all versions
- Androïd (mobile) : previous version 4.4
2/ Web-based network
Our solution uses protocols for exchange of data in real time. Hence, it reacts sensible to instabilities of the internet connection (micro-logouts), network based web filtering, or an insufficient bandwidth connection.
Any of these can lead to an unintentional disconnection from the control screen, messages that cannot be delivered or a slot utilization of the tool.
If you face any of these problems, we advise you to follow these recommendation:
- Use a ethernet/wired connection (cable RJ45) instead of Wifi (main source for instability).
- A broadband network of 2Mb/s for downloads and 500Ko/s for uploads.
- Try to avoid other downloads when using the control screen.
- Your firewall and/or antivirus must allow the server to access the domaine iadvize.com