The Conversation Panel App feature is available on the desktop conversation panel and on ibbü  mobile app.

Thanks to this feature, you will be able to respond in a more personalized and faster way since you will have access to data from third party tools / applications.
The Conversation Panel App feature brings together existing team tools in a single interface: the panel can indeed interact with another system (e.g. CRM, Knowledge Base, service catalog...)

Overall, this offers a more user-friendly conversation experience and consequently, a better customer experience. 

How to use them from the mobile app ?

As an expert, you will have quick and easy access to your self-developed applications by clicking on the button to the left of the input field.

 

NB : You can click on each application or scroll horizontally to move from one to the other. They can also scroll vertically to see the entire content of the application..

 

As for the desktop, it is possible to push elements in text format from the application to the input area but also to click on links in the application, or to enter fields, for example:

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