The Conversation Panel App feature is available on the desktop conversation panel and on ibbü mobile app.
Thanks to this feature, you will be able to respond in a more personalized and faster way since you will have access to data from third party tools / applications.
The Conversation Panel App feature brings together existing team tools in a single interface: the panel can indeed interact with another system (e.g. CRM, Knowledge Base, service catalog...)
Overall, this offers a more user-friendly conversation experience and consequently, a better customer experience.
How to use them from the mobile app ?