You have probably noticed the Community panel, also called Livefeed, and the chat bubble on your ibbü profile. Here is some information about the usefulness of these tools and recommendations for their use.
1/ The Community Panel
The Community panel is a support of the Ibbü platform that allows you to get in touch with other experts present on the mission, the brand representative(s), as well as with us, the Ibbü team. The purpose of this platform is to make communication between the various parties easier, so you can share different type of information.
You can use it for different purposes, for example:
- To report incidents or technical problems on the site of the brand
- To inform of a problem with a visitor
- To share best practices and tips with the other experts
The Community Panel is also a tool that iAdvize uses to share with you your performances, tips or recommendations for your exchanges, and information about the brand.
The brand managers can also publish on this livefeed so that they can inform you in real time of visitor feedbacks, incidents on the website or potential improvements.
All publications and exchanges are welcome in the livefeed, as long as they respect the !
2/ The ibbü chat
You can also use the ibbü chat to contact us, thanks to the discussion bubble at the bottom right-hand corner of your profile. When you open this chat bubble, you first get in touch with a bot that helps us to filter the requests. Depending on your need, you will be connected or not with a person of the ibbü team. We offer you this support to create a quick and more accessible exchange for you!
This feature allows you to have a more direct contact with iAdvize, and can therefore be useful in the following situations:
- If you have a question about your registration or the creation of your profile on Ibbü
- A question about an assignment/quiz
- To get more information about a post on the community panel
- An incident on your panel or your profile
In short, you can contact us by chat for any matter concerning your profile and experience on Ibbü!