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The general Terms and conditions
Why am I unable to log in to Help Center in Safari or on iOS devices ?
Any administrative issues?
I didn't receive my remuneration, why?
Any technical issues?
Customer transactions tracking - Technical constraints
Change your password
The recommended setup
Disruptions to your session and disconnections from the desktop conversation panel.
Any issue while chatting?
Slowdown of the chat panel
The visitor's page remains blank in the background of the conversation panel (mirroring)
You stopped receiving chats
Best practices when facing an uncomfortable situation?
How to stop receiving new incoming conversations ?
Notifications "Oops. Message not delivered"