There are several ways to contact the ibbü team. Depending on the type of question or problem you are facing, here are the best ways to get a quick and accurate answer.
Have questions?
- If you have a question related to your mission about the brand you are chatting for, first check out the mission documents provided in our Google Drive, the brand's website, or 3rd party reviews and forums. The quickest way to ask a question of your community is to use the mission Community Livefeed.
- If this is more of a general question about the platform, apps, or website, don't hesitate to ask it via the community livefeed. This way, other members of the ibbü community, who most likely have the same question, will also get the answer they need!
- If you have a specific question related to your mission, you may need to get in touch with our ibbü community teams: experts@ibbu.com
Payment or payout calculation question?
Send an email to our ibbü team who is there to solve your administrative issues and answer your questions regarding your payment: experts@ibbu.com
Technical issues
If you believe you have detected a bug and would like to inform our technical team about it. Please first check if this is an issue already addressed here: https://status.iadvize.com/ or please check the livefeed if a post has already been published by another expert before. If so, you can follow the post to be notified about the troubleshooting.
If the above options don't fit your needs, you can send us your requests via the Help Center:
Submit a support request
Follow support request statuses by clicking on "My requests"
Access the help center on the app
To do this go to Profile > Help & Feedback > Help Center
Here is a quick video on how to access the help center through the app!