When applying to become an ibbü expert, you'll start by creating an account, providing essential details like your full name, email, and phone number. Then, you'll proceed to complete a quiz tailored to the mission you've chosen.
Our quizzes serve to gauge your understanding of the brand's offerings and assess your language proficiency, written communication skills, and customer service capabilities. In some cases, we may inquire about your motivations for joining ibbü or draw upon your past experiences to gauge your suitability for the role. These questions are open-ended, offering you an opportunity to express yourself fully. We encourage you to seize this chance to showcase why you're an ideal addition to our community. Your responses play a significant role in our selection process, so take your time to craft thoughtful answers. Keep in mind that you'll only have one opportunity to complete the quiz for each mission.
While our quizzes aren't designed to be simple, you can enhance your chances of success by refreshing your knowledge of the brand, its products or services, and any pertinent details. We suggest dedicating at least 30 minutes to answer the questions thoroughly and review the brand's website beforehand.
We maintain stringent criteria when evaluating experts for our missions, reflecting our commitment to providing top-notch experiences for our partner brands' online customers. Our evaluation process focuses on various aspects:
- Thorough knowledge of the brand and its products, extending beyond basic descriptions.
- Ability to offer personalized advice to online shoppers based on personal experience or in-depth product knowledge.
- Should possess the ability to effectively sell and pitch the brand's products. While a strong sales background is advantageous, a willingness to learn is equally essential.
- Native or fluent proficiency in the required language for the mission.
- Clear and appropriate communication with customers, great customer service skills.
- Intuition and perceptiveness in understanding customer needs and responding promptly.
- Maintaining a relatable demeanor in customer interactions, avoiding a robotic tone.
- Customer-centric approach, demonstrating patience, friendliness, and a willingness to assist.
- Tech-savvy proficiency in navigating the ibbü platform efficiently as well as other platforms.
After submitting the quiz, the average processing time is typically 1-2 business days. However, factors such as high application volumes, holidays, or unforeseen events may occasionally cause delays in processing times.