Now that you are done with the first steps, you are ready to switch the toggle to Available! You will start receiving conversations now.
On the bottom-left side you will see a snapshot of the conversation.
You will see options to snooze, transfer, and end the conversation on the top-right corner of the chat window. There is also an option to minimize the chat window to better see the page that the visitor is currently browsing. Moreover, you will be able to attach product-related files from your computer or phone to send to the visitors for reference, select the number of simultaneous chats (mobile only).